SpotsWell ("SpotsWell", "we", "us") is a surf forecasting and surf spot discovery app for Android, operated from Agadir, Morocco. This policy explains what information the app collects, why, who can see it, how long we keep it, and how you can have it deleted.
If you have any question, email us at support@moroccosurfnstay.com.
When you create an account with email and password, or with Google Sign-In, we receive and store through Firebase Authentication:
We never see or store your Google password. If you register with email, your password is handled by Firebase Authentication and is not readable by us.
During setup you may enter surf-related profile details, such as a display name, your surf level and preferences, and your chosen measurement units. This profile is stored in Cloud Firestore and is tied to your user ID.
If you post a surf plan, we store what you enter: your display name and avatar (if set), your surf level, the spot, date and time slot, your notes, and a contact handle only if you choose to share it. Plans are visible to other signed-in users of SpotsWell. Guests cannot see them.
If you follow a surfer, the list of the people you follow is stored in Cloud Firestore under your user ID. Other signed-in users can see follower counts.
If you grant permission, SpotsWell uses your approximate and precise location (ACCESS_COARSE_LOCATION, ACCESS_FINE_LOCATION) only while the app is in use, to calculate your distance to surf spots and sort them. This calculation happens on your device. Your coordinates are not stored on our servers and we do not track your location in the background. You can revoke the permission at any time in Android Settings.
If you allow notifications, the app can alert you about surf conditions for spots you chose. You can switch notifications off in the app or in Android Settings.
When you sign up or sign in, we save a record containing your email address, your user ID, how you signed in (for example "email" or "Google"), and a timestamp. We may use your email to tell you about SpotsWell updates and about our surf camp, Morocco Surf & Stay. You can ask us to stop at any time by emailing support@moroccosurfnstay.com. We do not sell or rent this list.
Surf forecasts come from the Open-Meteo service. The requests are for the coordinates of surf spots, not for your personal location. Forecasts, your saved spots and similar app data may be cached on your device so the app works offline.
Our service providers (see section 4) automatically process technical data needed to run the service, such as IP address, device and app identifiers, and request logs. We do not use this data to identify you for advertising.
We do not use your data for advertising and we do not make automated decisions that have legal effects on you.
We do not sell your personal information. We use these providers to run the app:
| Provider | Purpose | Data involved |
|---|---|---|
| Google Firebase (Authentication, Cloud Firestore) | Accounts, profile, surf plans, follows, lead list | Section 2.1 to 2.4, 2.7, technical data |
| Google Play services (Credential Manager, location) | Google Sign-In, location resolution on device | Google account sign-in, device location (on device) |
| Open-Meteo | Surf, wind and tide forecasts | Spot coordinates only |
| WhatsApp (Meta) | Camp inquiries you choose to send | Whatever message you send |
Camp inquiries. When you tap an Inquire button, the app opens WhatsApp with a pre-written message (package, room type and price) addressed to Morocco Surf & Stay. Nothing is sent until you press send in WhatsApp. Once you send it, WhatsApp's own privacy policy applies as well as this one.
Other users. Content you post in community features (section 2.3) is visible to other signed-in users.
Legal reasons. We may disclose information if the law requires it or to protect the rights and safety of users and the service.
Firebase may process data on servers outside your country, including outside Morocco and the European Economic Area, under Google's data protection terms.
You can have your account and the data linked to it deleted at any time, without uninstalling the app.
In the app: open Settings > Delete account and confirm. For security you may be asked to sign in again.
By email, without the app: send an email to support@moroccosurfnstay.com from the address you registered with, with the subject "Delete my SpotsWell account". We will confirm by reply and complete the deletion within 30 days.
What gets deleted:
Data stored only on your device is removed when you clear the app data or uninstall the app. Temporarily deactivating or signing out is not deletion. We may keep limited information if we are legally required to, for example to resolve a dispute or meet a legal obligation.
Depending on where you live, and under applicable data protection laws (including Moroccan Law 09-08 and, where it applies, the EU/UK GDPR), you may have the right to access, correct, delete or export your personal data, to object to or restrict certain uses, and to withdraw consent at any time. To use any of these rights, email support@moroccosurfnstay.com. You can also complain to your local data protection authority.
Data sent between the app and our service providers is encrypted in transit (HTTPS/TLS). Access to our database is limited by security rules so that users can only change their own account data. No system is completely secure, so we cannot guarantee absolute security.
SpotsWell is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, email support@moroccosurfnstay.com and we will delete it.
If we change this policy, we will update the effective date above and, for significant changes, notify you in the app or by email. Continued use of the app after a change means you accept the updated policy.
Email: support@moroccosurfnstay.com
Website: https://moroccosurfnstay.com/spotswell/ (and spotswell.app)
Location: Agadir, Morocco
An authentic boutique surf & yoga sanctuary nestled in the coastal hills of Tamraght. We unite ISA-certified local coaching with oceanview rooftop villa living, unhurried progression, and genuine Moroccan warmth.
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